Support
How can we help?
Email us at pixelpro@unikklab.com. Write from the address you signed in with so we can find your account.
Email supportQuick answers
- How do I cancel?
- Open the account menu, go to Settings → Plan and choose Manage subscription. You keep Pro until the end of the period you have already paid for.
- I paid but I do not see Pro.
- Sign in with the same email you paid with. If Pro still does not appear after a minute, email us from that address.
- My photo did not process.
- Try again with a JPG, PNG, WEBP or HEIC under 20 MB. If it fails twice, email us — the lines at the bottom of the email tell us which browser and page it happened on.
- How many photos can I fix?
- Fair use: up to 60 photos a day per account. Your count for today is in the account menu.
- How long do you keep my photos?
- Your photos and results are kept for 120 days so you can download them again from My creations, then deleted.
- Google sign-in does not work inside Instagram or TikTok.
- Google does not allow sign-in inside the browsers built into Instagram, Facebook and TikTok. Use Continue with email, or open the page in Safari or Chrome.