PixelPro

Support

How can we help?

Email us at pixelpro@unikklab.com. Write from the address you signed in with so we can find your account.

Email support

Quick answers

How do I cancel?
Open the account menu, go to Settings → Plan and choose Manage subscription. You keep Pro until the end of the period you have already paid for.
I paid but I do not see Pro.
Sign in with the same email you paid with. If Pro still does not appear after a minute, email us from that address.
My photo did not process.
Try again with a JPG, PNG, WEBP or HEIC under 20 MB. If it fails twice, email us — the lines at the bottom of the email tell us which browser and page it happened on.
How many photos can I fix?
Fair use: up to 60 photos a day per account. Your count for today is in the account menu.
How long do you keep my photos?
Your photos and results are kept for 120 days so you can download them again from My creations, then deleted.
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